Case Study 5

Case Study 5 – Complete Outsourced Risk Management Service for a Hotelier

The Challenge:
RISC Associates were asked to assist this specialist hotelier to meet their legal responsibilities with regards to Health, Safety and Fire Safety. In addition, support to in-bed security/loss prevention best practice in their business operations. 


The Solution:
RISC Associates responded to the initial brief by;
• Conducting an initial review of all operational practices as they relate to the subject areas in the brief. Also, a review of existing policies, procedures and historic incident data. 
• Conduct a fire risk assessment of the whole site which resulted in an action plan with key recommendations to bring fire safety up to the standard required.
• Compiled an up to date Health and Safety Manual with all appropriate policies, procedures arrangements and risk assessments. (d) Delivered Fire Marshall and First Aid training. 
• Introduced bespoke risk management software, enabling the client/business owner) to monitor and review operational compliance remotely.   


The Result:

The client is now operating in compliance with all statutory legislation. RISC Associates continue to support the client on a retained contract basis, which involves quarterly visits to provide expert advice and attend health and safety committee meetings and management review meetings.
RISC Associates are also available for ad-hoc advice and support as operational requirements dictate.


Client Reference Available Upon Request
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